← Quality & Institutional Management
Public CourseAwareness & Introduction
Introduction to Quality Management Systems
⏱ 1 day🖥 In-person / Virtual✓ HRD Corp Claimable
After this course, you will be able to
📖
Explain the purpose, structure and key requirements of ISO 9001:2015 Quality Management Systems
🔍
Identify quality risks, opportunities and the process approach in your own organisational context
🎯
Describe roles and responsibilities within a QMS including top management and process owners
🔧
Recognise and report a quality nonconformity and understand the corrective action process
💬
Explain what ISO 9001:2015 certification means and how it applies to your daily work
✅
Contribute constructively to your organisation's QMS implementation or maintenance
Overview
Learn the purpose, structure and key requirements of ISO 9001:2015 — the world's most widely adopted Quality Management System standard. This one-day programme gives every employee the foundational knowledge needed to contribute to their organisation's QMS, recognise quality risks in daily work, and fulfil their individual obligations under a certified or certification-seeking QMS.
Learning Objectives
This course will prepare you to:
Understanding
The purpose, structure and key requirements of ISO 9001:2015 including the process approach, risk-based thinking, and the roles and responsibilities within a QMS.
Recognising
Quality risks, opportunities and nonconformities in everyday work, and understand what conformity and continual improvement mean in practice.
Upcoming Sessions
28
Jul
📅 28 Jul 2026 (1 day)📍 Kuala Lumpur💰 RM 850 per pax
🪑 25 seats left
1-day awareness programme. Early bird pricing available.
25
Feb
📅 25 Feb 2027 (1 day)📍 Virtual💰 RM 750 per pax
🪑 30 seats left
Second run – virtual delivery.
Your Learning Pathway
You are here
Introduction to Quality Management Systems
Next step
Deepen your knowledge with hands-on risk register and risk treatment planning.
Implementation
Lead your organisation's QMS implementation to certification readiness.
Value Proposition
Affordability
We aim to make risk and resilience-type training affordable to everyone.
Accreditation
Foundation class for MIRAR's Certified Quality Management System Implementer programme.
Practitioner's Focus
Training conducted with on-the-job perspective in mind, grounded in the Malaysian context including SIRIM certification, government procurement requirements and export market obligations.
Free Membership
Participants will be accepted as Associate Member of MIRAR upon completion.